Wonder what it's like to work with us?

Repairs can sometimes be complex, but our process shouldn't be. We've put together some FAQs around our process and policies so you know what you can expect when you bring an instrument into our care.

Questions you might have before the repair

Questions you might have during the repair

Questions you might have after the repair

Some general questions you might have

Any other questions?

Submit our repair request form or reach out to us at repairs@synthswhen.com and we'll be happy to help.